ECONOMY

ITIL LEADER - DIGITAL & IT STRATEGY (DITS)

The ITIL Leader: Digital & IT Strategy (DITS) course provides senior IT and business leaders with the knowledge and practical skills required to define, execute, and govern digital and IT strategy in complex, fast-changing environments. The certification is managed by AXELOS and focuses on how IT drives business outcomes, innovation, resilience, and long-term value.

Unlike operational ITIL modules, DITS concentrates on strategic leadership, covering digital disruption, operating models, strategic alignment, investment decision-making, risk management, and organizational change. Successful completion prepares participants for the ITIL Leader: Digital & IT Strategy examination and contributes toward the ITIL Strategic Leader (SL) designation.

Course Objectives

By the end of this course, learners will be able to:

  • Understand the impact of digital disruption on business and IT strategy

  • Define and align digital and IT strategy with organizational goals

  • Govern IT-enabled investments and value creation

  • Select and evolve operating models for digital enterprises

  • Manage risk, resilience, and compliance at a strategic level

  • Lead organizational change and innovation initiatives

  • Prepare for the ITIL Leader: DITS certification examination

Course Curriculum

1

    • Digital disruption and competitive landscapes
    • Emerging technologies and innovation drivers
    • Strategic positioning and differentiation
    • The role of IT in digital business models

2

  • Linking ITIL principles to enterprise strategy
  • Value co-creation and outcomes-based management
  • Aligning services, products, and value streams
  • Strategic decision-making models

3

  • Operating model design options
  • Centralized, federated, and product-centric models
  • Sourcing strategies and ecosystem partnerships
  • Organizational agility and scalability

4

  • Strategy execution frameworks
  • Governance structures and decision rights
  • Policy, risk, and compliance considerations
  • Performance management and assurance

5

  • Portfolio and investment management
  • Measuring value, benefits, and ROI
  • Risk management and resilience planning
  • Balancing innovation with operational stability

6

  • Technology scanning and evaluation
  • Cloud, automation, data, and digital platforms
  • Managing innovation pipelines
  • Experimentation and learning culture

7

  • Leading digital and cultural change
  • Workforce transformation and skills strategy
  • Stakeholder communication and engagement
  • Ethics, sustainability, and social responsibility

8

  • Strategic metrics and KPIs
  • Monitoring outcomes and performance
  • Continual improvement at enterprise scale
  • Adapting strategy in dynamic environments

9

  • Review of DITS syllabus and objectives
  • Scenario-based exam techniques
  • Practice questions and exam strategies

10

  • CIOs, CTOs, and senior IT executives
  • Digital transformation leaders
  • IT directors and senior managers
  • Enterprise architects and strategy professionals
  • Professionals pursuing ITIL Strategic Leader certification

11

  • ITIL Foundation v4 certification (mandatory)
  • Senior management or strategic IT experience recommended

12

  • Assessment Method
  • Scenario-based, multiple-choice examination
  • Final assessment aligned with the ITIL Leader: DITS exam

13

  • Instructor-led executive training
  • Strategic workshops and facilitated discussions
  • Case studies and real-world executive scenarios

14

  • Successful completion awards the ITIL Leader: Digital & IT Strategy certification and contributes toward the ITIL Strategic Leader (SL) designation (when combined with Direct, Plan & Improve)

15

  • Comprehensive training materials
  • Case study materials
  • Practice exam questions
  • Certificate of course completion

This course includes

  • 15+ Activity Modules
  • 40 hours + lessons
  • Lifetime access
  • Certificate of completion
  • Available on desktop and mobile

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