ECONOMY

ISO/IEC 38500: IT CORPORATE GOVERNANCE MANAGER

The ISO/IEC 38500: IT Corporate Governance Manager course is an advanced professional program designed to develop the competence required to establish, manage, and continually improve corporate governance of information technology (IT) in alignment with ISO/IEC 38500.

ISO/IEC 38500 is published by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). The standard provides guiding principles to ensure that IT supports organizational objectives, delivers value, manages risk, and complies with legal and regulatory obligations.

This course moves beyond foundation knowledge and focuses on operationalizing IT governance at a managerial level. Participants learn how to translate board-level governance principles into policies, structures, decision-making processes, performance oversight, and assurance mechanisms, enabling effective interaction between governing bodies, executive management, and IT leadership.

Course Objectives

By the end of this course, participants will be able to:

  • Establish and manage an IT governance framework aligned with ISO/IEC 38500

  • Translate governance principles into actionable policies and processes

  • Support governing bodies and executives in IT-related decision-making

  • Ensure IT investments deliver value and align with strategy

  • Oversee IT-related risk, compliance, and performance

  • Integrate IT governance with enterprise governance and GRC frameworks

  • Drive continual improvement of IT governance practices

Course Curriculum

1

    • Responsibilities and authority
    • Governance vs management of IT
    • Relationship with boards, executives, and IT leadership
    • Accountability and ethical considerations

2

  • Direct, Evaluate, and Monitor (DEM) model
  • Governance structures and decision rights
  • Delegation and oversight mechanisms
  • Aligning governance with organizational strategy

3

  • Responsibility
  • Strategy
  • Acquisition
  • Performance
  • Conformance
  • Human Behaviour
  • Translating principles into governance practices

4

  • Developing IT governance policies
  • Defining roles, responsibilities, and authorities
  • Establishing committees and reporting structures
  • Integrating governance across the organization

5

  • Aligning IT initiatives with business objectives
  • Governance of IT investments and portfolios
  • Benefits realization and value measurement
  • Oversight of digital transformation initiatives

6

  • Governing IT-related risks
  • Compliance with laws, regulations, and standards
  • Oversight of information security and resilience
  • Integration with enterprise risk management

7

  • Defining IT governance KPIs and indicators
  • Monitoring IT performance and service outcomes
  • Reporting to governing bodies and executives
  • Using performance data for decision-making

8

  • Role of internal and external audits
  • Assurance over IT governance and controls
  • Managing findings and recommendations
  • Maintaining transparency and accountability

9

  • Engaging boards and senior management
  • Communicating governance decisions and expectations
  • Managing stakeholder interests and conflicts
  • Supporting a culture of responsible IT use

10

  • Alignment with ISMS, IT service management, and GRC frameworks
  • Relationship with COBIT and enterprise governance models
  • Avoiding overlap between governance and management
  • Supporting integrated assurance

11

  • Assessing IT governance maturity
  • Identifying improvement opportunities
  • Implementing governance enhancements
  • Sustaining effective governance over time

12

  • IT governance case studies
  • Decision-making and oversight simulations
  • Performance and risk reporting exercises

13

  • Review of ISO/IEC 38500 IT Corporate Governance Manager syllabus
  • Scenario-based questions and exam techniques
  • Certification exam guidance

14

  • IT governance and GRC managers
  • CIOs, IT directors, and senior IT leaders
  • Risk, compliance, and assurance professionals
  • Internal auditors and governance specialists
  • Consultants supporting IT governance initiatives
  • Professionals preparing for ISO/IEC 38500 Manager-level certification

15

  • ISO/IEC 38500 Foundation certificate or equivalent knowledge
  • Experience in IT management, governance, risk, or assurance is recommended

This course includes

  • 15+ Activity Modules
  • 40 hours + lessons
  • Lifetime access
  • Certificate of completion
  • Available on desktop and mobile

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