CISCO CERTIFIED NETWORK PROFESSIONAL (CCNP) - COLLABORATION

The Cisco Certified Network Professional (CCNP) Collaboration course provides advanced knowledge and hands-on skills required to design, implement, configure, operate, and troubleshoot enterprise collaboration and unified communications (UC) solutions. The certification is offered by Cisco Systems and targets professionals responsible for voice, video, messaging, conferencing, and contact center technologies.

The course covers collaboration architecture, call control, signaling and media protocols, endpoint provisioning, QoS, security, and automation. Learners gain practical experience deploying resilient, scalable, and secure collaboration solutions across on-premises, cloud, and hybrid environments. Successful completion prepares participants for the CCNP Collaboration certification track (core and concentration exams) and senior collaboration engineering roles.

Course Objectives

By the end of this course, learners will be able to:

• Design and deploy enterprise collaboration architectures

• Configure and manage call control and collaboration services

• Implement voice, video, and messaging solutions at scale

• Apply QoS to ensure high-quality real-time communications

• Secure collaboration infrastructure and endpoints

• Monitor, troubleshoot, and optimize UC environments

• Prepare for CCNP Collaboration core and concentration examinations